State Farm® Insurance Agent Joel Ponton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
George Willingham
January 9, 2024
"Fantastic service!!!"
"George so great to hear from you. So glad you are getting fantastic service! "
Michael Benninger
September 7, 2023
"Joel Ponton Office This office is always helpful. Easy access being right next to academy sporting goods. Georgia A Vela is very nice and always helpful. If you ever need someone to help you out I would go to this office. Georgia was helping and advising someone while I was there and I learned a lot. Georgia earned 10 stars. Respectfully Miichael"
"Michael thank you for sharing, we always appreciate feedback. Georgia is an allstar who takes extra care of all our clients! "
Ayinde' [A-Yin-Day] Campbell
August 16, 2022
"Angela was able to assist me quickly as I just relocated to San Antonio and needed full coverage. I got the same coverage I had where I left and the rate was cheaper too. Thanks!"
"Thank you for sharing with us your experience. Angela's speed and expertise is off the charts, so glad she was able to help you."
Will Morrison
March 17, 2022
"Georgia is a definite asset to this place and the insurance process. Whenever I have questions about my policy she responds immediately. In the confusing world of insurance she is an amazing advocate for the policy holders. For some reason all adjuster service calls were occurring on Fridays late afternoons with my recent claims. I got to the point it was better not to talk and get confused by out of state adjusters with a weekend return call to the 24 hour line. I would just smile and wait till Monday early morning and let Georgia sort the latest message out."
"Will, So good to hear from you. I appreciate your feedback on the claims service, and how great Georgia is!!"
Vianka Ortiz
February 24, 2022
"Been by my side since day one and always provides great and fast customer service, from when I started my car insurance all the way to home insurance. Will continue to use them for years to come, thank you Georgia and Angela!!!"
"Vianka, So good to hear from you! I appreciate your feedback on our customer service. We have a great team that loves serving you and all our clients."
Suzanne DeMarco
February 22, 2022
"Angela has been so helpful and professional. She is quick to answer questions and has been very helpful with all my questions and concerns."
"Suzanne, thank you so much for providing your feedback on our service to you. We appreciate you!!"
Nick Beltran
February 9, 2022
"This office is great! Georgia and Angela are always so helpful! Definitely recommend."
"Nick thanks for sharing your thoughts. I appreciate your feedback on our service. You are right Angela and Georgia give the best service."
S Booker
February 8, 2022
"I have been a customer of Joel's with State Form Ins for over 20 years. Joel and his team are excellent and make changes, additions, etc. hassle free and with a quick turnaround. I highly recommend this office - You all are the best!"
"Sarah, so good to hear from you. Thanks for your kind words. It has been a pleasure to serve you over the many years!!"
Shirley Rodnitzky
February 4, 2022
"Thanks to Georgia Vela; she thoroughly explained the details of my home insurance premium. Also she had the patience to answer all my questions and listen to my comments. It's the advice you receive from the agency that matters as much as the policy. Highly recommended."
"Shirley, so glad to hear from you. I appreciate your feedback on Georgia, she is a gem!! Thanks for letting us serve you."
yolanda hernandez
January 26, 2022
"Excellent Service!!! I've been with Joel Ponton 20+years. Joel and his team, Angela and Georgia are phenomenal. I highly recommend this office agent."
"Yolanda so good to hear from you! Yes Angela and Georgia are rock stars. It has been our pleasure to serve you over the years!"
Thomas Weaver
January 4, 2022
"Joel went above and beyond to help us in our insurance needs. Great prices, friendly service, and quick response. I recommend this office to anyone in the San Antonio area!"
"Tom so glad we are able to serve you. I look forward to helping you continue to protect and take care of your family."
Beverly Hill
August 4, 2021
"Always available to help me, and giving me the best insurance for my dollar! Helping me save too!"
"Beverly thanks for sharing your experience. We always want to make sure our client’s insurance dollars are spent wisely."
Jared Griffith
July 30, 2021
"So easy to work with. Angela has been my agent and she is nothing less than great."
"Thanks Jared, agreed!"
Enoch Szeto
July 29, 2021
"I was quite unfamiliar with the details of auto insurance, but I was lucky to be connected with Georgia. She's been very helpful in answering any of my questions and never fails to respond to any requests I make. Know that if you're speaking with her, you are in good hands."
"Enoch, thanks for sharing your experience. Yes, there is a difference in having insurance and being insured. We care that you understand!"
Kathy Diaz-Moreno
July 28, 2021
"I've worked with Georgia for years and she is always available to answer all of my questions and concerns."
"Kathy, I appreciate your feedback on our team, and how awesome Georgia does in taking care of our clients! Hope you have a good rest of your summer."
Becky M. Perez
July 1, 2021
"Exceptional customer service..always. Make you feel like family. Have been a member since 1999. They are always there for you. Georgia and Angie are both so wonderful, consistently providing quick follow up."
"Becky so good to hear from you, your input is very valuable. It is our goal to make everyone feel like family!! And Georgia and Angela are the best!"
Jocelyn Langford
June 11, 2021
"Angela was very helpful in assisting me with my renters insurance. She has been responsive and enthusiastic in making sure I was a satisfied customer."
"Jocelyn so good to hear positive experience with Angela. She always goes to extra mile for our clients."
Elizabeth Schmidt
June 9, 2021
"I am very satisfied with Joel’s services and staff. When I call and speak with Angela she show the upmost professionalism. Even when I don’t understand. Thank you Angela for being so wonderful to me."
"So nice to hear from you Elizabeth. I am so glad to hear about the excellent service Angela has provided you. She is a gem."
Letty Flores
June 9, 2021
"I have been a customer of State Farm for over 30 years, and they have always taken care of me. Georgia Vela and is wonderful always ready to answer all your questions and ready to help just like a good neighbor, thank you State Farm, thank you Georgia!"
"Letty so good to hear from you. I appreciate you sharing your experience with us, and how well Georgia has taken care of you. We look forward to serving you and building upon our relationship."
Rodney Rockwell
May 6, 2021
"Joel Ponton, and his associates to include Angela, have been very very good to us for the last 6 years. Their office has proven to exhibit excellent customer service during our time with them and State Farm. If you want to ask all the questions in the world and know you’re fully covered you can trust Joel and his associates. We never had an issue with them and how they protected our family and future. I highly recommend to choose this agent!"
"Rodney so good to hear from you. We appreciate your feedback, we strive for excellent customer service and building trusting relationships! I am thankful for Angela, and will let her know of your comments."
Audrey Martinez
May 3, 2021
"I just came on aboard with State Farm. And have been very satisfied with there rates. Angela has been a great help. I can call, text or email her a 1000 times a day & she is always nice & friendly. If you are looking for home, auto or life insurance make sure you call Joel Ponton @State Farm and ask for Angela. You won't be sorry. She knows her insurance. Thank you for your great service Angela."
"Audrey, I appreciate hearing from you about our Agency and how fantastic Angela is. I agree, she is amazing!"
Patsy Villareal
April 28, 2021
"Although we have only been clients of Mr. Ponton for the last 5 years we have been State Farm clients for over 30 years. When our former agent retired we simply moved all our insurance needs over to Joel's office. Since arriving at this office we have been treated with nothing but respect and State Farm quality work. Angela and Georgia are exceptional workers. These ladies know their business and are always willing to do whatever it takes to help understand your insurance needs."
"Patsy, it is so good to hear from you, and I appreciate your kind words. I agree Angela and Georgia are exceptional part of our team, and they do know their stuff."
Austin WW
April 27, 2021
"I've been working with the Ponton agency for 6 years. They cover all of my business insurance and they're always professional and easy to work with. I definitely recommend them!"
"Hi Seth – It’s great to hear you received great professional service. Thanks for supporting us with a five-star review. I look forward to continue serving you in the future. I miss talking about dogs when you would walk Pav around."
Patti Ortiz
April 21, 2021
"Georgia is awesome! She knows her stuff, and if not she says I'll find out and get back to you, she does.."
"Patti, thanks so much for letting me know about Georgia's outstanding service. I will pass that on to her. I appreciate to opportunity to serve you."
John Wright
April 2, 2021
"Everybody at Joel's office is always ready to help with a friendly attitude. Angela and Georgia are quick to respond to requests and follow up where needed. A pleasure to work with."
"John, good to hear your thoughts. We strive to make every encounter a pleasant one, and thanks for letting us know."